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0607. 2011

Apple dominates consumer sentiment for Tablet PCs - with 48% share of positive customer comments online

DMR in the Press
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London 04 July – Online market research specialist DigitalMR releases latest findings on what customers are saying about tablet PCs on the internet. Customers’ views on tablets are overwhelming positive. DigitalMR measured over a ¼ million positive comments for slate devices across Jan-Jun 2011, compared with just over 100,000 ...

0906. 2011

Attracting positive word of mouth online - are small banks leading the way in the financial sector?

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London 08 June – Online market research specialist DigitalMR releases latest April figures from its monthly syndicated banking report, powered by SocialNuggets. Banks often get a lot of negative coverage in the media, but what do their customers really think? For the month of April 2011, DigitalMR’s report analyses comments ...

0606. 2011

DigitalMR appoints Ryan Rutan as President of DigitalMR USA to drive US expansion

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LONDON 27th April – online market research specialist DigitalMR has expanded its activity in the US market by appointing Ryan Rutan as President of its US operation - DigitalMR USA. Rutan, who started his role on April 1st, will focus on business development for DigitalMR’s syndicated web listening syndicated reports – ...

2705. 2011

How consumers vote with their keyboards for financial services: American Express leads the way in positive customer sentiment

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Columbus 24th May –Online market research specialist DigitalMR releases latest April figures from its monthly syndicated banking report, powered by SocialNuggets. Banks often get a lot of negative coverage in the media, but what do their customers actually think of the services they offer? For the month of April 2011 ...

0102. 2011

Publicly bailed-out banks receive the most criticism on monitored internet sites , while Customer Care is the biggest service issue – according to Latest Online Research

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Key Findings: RBS is the most talked about bank, but accounts for 42% of the negative mentions monitored Lloyds TSB, HSBC, ING Direct and Barclays are 2nd, 3rd 4th and 5th most discussed banks respectively ING Direct has the largest overall proportion of favourable reviews – with a Net Sentiment ...

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