Resources

0704. 2022

What is the impact big data has on the insurance industry?

DMR in the Press
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Michalis Michael, CEO of DMR, in an interview to Global Banking & Finance Review talks about the impact of big data in the insurance industry. What is the expectation on big data increase in the insurance industry in the next few years? Will this increase in big data affect ...

0504. 2022

In what ways Artificial Intelligence (AI) helps us produce accurate, actionable and timely intelligence to unstructured data

DMR in the Press
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Michalis Michael, CEO of DMR, joins Expert Talks of Kalkine Media Australia, in a live interview about the use of AI in unstructured data. Michalis elaborates in this talk on why it is important to analyse and comprehend large data sets such as texts, audio, video and images (unstructured data ...

2403. 2022

Tech-Exec Interviews DMR’s CEO

DMR in the Press
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Michalis Michael, CEO of DMR, in an interview at Tech-exec, discusses the importance of customer experience management (CXM), how the analysis of unstructured data using AI can help businesses understand their customers, gain great insights and improve the customer journey. He also explains how DMR’s listening247 platform analyses unstructured data ...

2203. 2022

The benefit CX Management has on businesses.

DMR in the Press
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Michalis Michael, CEO of DMR, explains the importance and advances of Customer Experience Measurement and Management (CXM). In this article you will find insights about the power of CX measurement and how AI processes multiple data sources, such as consumer calls, chats, emails, and social media posts to gain ...

2203. 2022

Unstructured data related business. Is this the next big thing for investors?

DMR in the Press
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Michalis Michael discusses unstructured data (UD) in depth and how the combination of UD with AI technology can offer businesses actionable information on customer and consumer insights in order to perfect their customer experience.

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