American Express (Amex) accounted for highest share (30%) of positive customer comments online. Columbus, OH. 15 August –Social media research specialist DigitalMR releases latest findings on what customers are saying about US financial service companies online. DigitalMR analysed thousands of customer comments about high street banks for the month of ...

Halifax receives highest proportion (20%) of positive customer comments online - during June 2011 London 10 August – Social media research specialist DigitalMR releases latest findings on what customers are saying about UK high street banks online. DigitalMR analysed thousands of customer comments about high street banks for the month ...

London 11 July – Social media research specialist DigitalMR releases latest findings on what customers are saying about smartphones on the internet. DigitalMR analysed over ¾ million customer comments about smartphones across Jan-Jun 2011. Over two-thirds (69%) of these customer views are positive, compared with 31% negative. HTC garners more ...

London 04 July – Online market research specialist DigitalMR releases latest findings on what customers are saying about tablet PCs on the internet. Customers’ views on tablets are overwhelming positive. DigitalMR measured over a ¼ million positive comments for slate devices across Jan-Jun 2011, compared with just over 100,000 negative ...

London 08 June – Online market research specialist DigitalMR releases latest April figures from its monthly syndicated banking report, powered by SocialNuggets. Banks often get a lot of negative coverage in the media, but what do their customers really think? For the month of April 2011, DigitalMR’s report analyses comments ...