DMR in the Press
Michalis Michael discusses unstructured data (UD) in depth and how the combination of UD with AI technology can offer businesses actionable information on customer and consumer insights in order to perfect their customer experience.
Michalis Michael, CEO of DMR, explained for Information Age what is the difference between insight, actionable information and intelligent data.
A leading tech firm that specialises in CX management, social intelligence and text analytics celebrates success in winning long-term contracts with top tier organisations in Eastern Europe, the Middle East, Southeast Asia and LATAM, having recently rebranded to ‘DMR’.
DMR CEO Michalis Michael discussed for Information Age whether the Net Promoter Score is set to be replaced with more relevant measures.