DigitalMR published in Finance Monthly

Finance Monthly published an article by DigitalMR CEO Michalis Michael, on the top 5 customer service lessons banks must learn from COVID-19.

"When we are finally on the other side of the coronavirus pandemic, several key sectors will be remembered positively for the way they took charge and handled the crisis, from healthcare to supermarkets and logistics companies. Banks, on the other hand, are unlikely to fare as well in the eyes of consumers."
 

 

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