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Using online communities and web listening to create a social media research strategy

Organisations are becoming increasingly more involved in engaging with their customers using social media. Finding out what your customers are saying about your brand and your competitors’ brands on the internet is now a prerequisite for:

  • Evaluating your integrated media strategy
  • Driving customer intelligence through your organisation
  • Co-creation

DigitalMR is a global social media research specialist. We use communities and web-listening to discover unique business insights based on online conversations. We enhance these findings through seamless integration of market research techniques to provide a holistic approach for businesses.


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Watch Social media research - webinar 16 March Part 1



Watch Social media research - webinar 16 March Part 2



Watch Social media research - webinar 16 March Part 3



Watch Social media research - webinar 16 March Part 4






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