DigitalMR Blog | Social Listening | Online communities

This may not be a 100% original idea. Other people have thought of a version of it in the past, like the ...

Article titles are very important, they can make or break an article, so I usually consider multiple before I choose one. Here ...

Yes! I thought I should get the answer to the title question out of the way, not that it wasn’t obvious what ...

It has almost become a tradition for DigitalMR to offer predictions on the future of the customer insights industry in December or ...

I often wonder if my life’s work was necessary and if it deserved to be paid with currency that buys real products ...

...Social Intelligence! CX stands for customer experience for those of you who are not familiar with the acronym. There are more related ...

One would think this is an easy question to answer; just count their number of followers... Well, sadly it is not that ...

Without a doubt it pays to be data driven. McKinsey Global Institute reports that data-driven organisations are now 23 times more likely ...

As one would expect, social media intelligence (or just social intelligence) came up as a subject at the “Social Intelligence World” conference ...

Influencer marketing has been around as a form of marketing for years, more years than one would think, but only recently ...