In what ways Artificial Intelligence (AI) helps us produce accurate, actionable and timely intelligence to unstructured data

Michalis Michael, CEO of DMR, joins Expert Talks of Kalkine Media Australia, in a live interview about the use of AI in unstructured data. Michalis elaborates in this talk on why it is important to analyse and comprehend large data sets such as texts, audio, video and images (unstructured data) with machine learning using AI. He also explains why this is beneficial for various businesses in providing great customer experience (CX), using sentiment and topic annotation to show the companies where they are in their customer journey and the relationship with their brand.

Watch the full interview here: How to use AI to produce accurate, actionable, timely intelligence to unstructured data?