Get a complete view of consumer opinion by listening to online conversations on social media and public blogs/forums. With an Online Reputation Management Software, capture the holistic spectrum of consumer opinions, allowing for informed decision-making, and the ability to build strong, customer-centric strategies that drive success in the dynamic digital landscape.
Harvest and analyse data in ANY language, to understand consumers globally. The Social Media Intelligence Platform allows you to extract valuable insights from multilingual data, businesses can unlock a panoramic view of global consumer behaviour, preferences, and emerging patterns.
Data annotated with sentiment and topics of conversation with high accuracy, using AI. Through the Brand Monitoring Tool, businesses can utilise these annotations to gauge customer satisfaction, understand public opinion, and identify potential issues or areas for improvement.
Proprietary model with 14 emotions that break down positive and negative sentiment. The Sentiment Analysis Tool's high level of accuracy ensures reliable sentiment analysis results, empowering businesses, researchers, and individuals to gain deeper insights into the emotional aspects of their textual data.
Cutting-edge image theme detection, that produces a caption describing the image. The Online Reputation Management Software enables viewers to grasp the content and meaning of the image without needing to visually inspect it themselves.
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