LONDON 22nd March – social media research specialist DigitalMR has recruited Piotr Idzik as country director for Poland to develop client relationships and drive sales of its online research portfolio in Polish and CEE markets. Piotr began working in his new role on February 1st. DigitalMR has developed a range ...

ING Direct achieves the highest Net Sentiment Score of all banks with 57.5%. Lowest score of the top 10 banks monitored is RBS with (-2.1%). The first national online banking survey for the UK by social media research specialist DigitalMR, shows that HSBC (14.4%) and Lloyds TSB (13.5%) account for ...

First ever national online banking survey for the UK shows that HSBC (14.4%) and Lloyds TSB (13.5%) account for highest share of customer comments online. HSBC has the highest proportion of all negative comments with 12.1%. ING Direct achieves the highest NSS with 57.5%. Social Media Research specialist DigitalMR releases ...

LONDON 09th March – Social Media research specialist DigitalMR has recruited Tom Hogg from Kantar Worldpanel to join as Commercial Director in March. Tom’s previous role at Kantar Worldpanel was business development director, where he worked with fresh foods fmcg clients in setting up consumer panel research services to deliver critical ...

Social Media Research specialist DigitalMR releases latest web listening report on what customers are saying about UK high street banks online. DigitalMR analysed thousands of customer comments about high street banks for the month of November 2011. Nearly two thirds (60%) of these customer views are positive, compared with 40% negative. ...